While the internet makes it easier to do things anonymously, it also opens the door to many different types of cybercrime. Increasingly, these crimes have political, national security, and public health implications. The Federal Bureau of Investigation (FBI) has established a cyber division to combat this type of crime. In addition, the Department of Homeland…

IT support specialists are an experienced professional customer service specialist with a solid background in technology and computers. These are the people who help computer and Internet users around the world by resolving technical problems. Those in this job role are typically responsible for assisting computer users around the world, overcoming any technical difficulties they…

IT support refers to various services that commercial entities offer to clients of different technological products or online services. In simple terms, IT support provides assistance regarding certain technical issues with a particular product or service, and not providing training, modification or provision of that product, or any other technical support services. There are many…