IT support specialists are an experienced professional customer service specialist with a solid background in technology and computers. These are the people who help computer and Internet users around the world by resolving technical problems. Those in this job role are typically responsible for assisting computer users around the world, overcoming any technical difficulties they might encounter. In other words, this job is about helping people overcome technological obstacles and make use of modern technology. The need for IT support specialists is on the rise because technological advancements and new applications and hardware are continuously making use of new technologies that were not around a few years ago. If you are one of the many people seeking IT support services, there are a number of things that you should know before you plunge into IT support.
The job outlook for IT support specialists is excellent. IT support specialists can work in both private and public sectors. While the private sector has been traditionally considered a blue collar job, the demand for IT support specialists is increasing at a faster rate than ever before because of the high demand for computer systems.
How To Become an IT Specialists Your Self
To become an IT support specialist, you will need at least a high school diploma. However, in recent years, many graduates have been able to gain entry-level positions because companies are offering certifications to current employees that show they have the skills needed for this position. IT certifications are offered by several organizations including Microsoft, Cisco, and Sun Microsystems. Many employers will recognize a candidate who has passed one or more of these certifications, which increases your chances of landing a good job.
There are several certifications, IT support specialists can earn. One option is to earn an IT professional certificate. An IT professional certificate can be very helpful for potential employers if you are looking for a job in the information technology field. Many employers look for individuals with at least a bachelor’s degree in computer science or information technology in order to hire IT support specialists.
An IT professional certificate is usually recognized by most employers as qualifying you to take their online classes. In addition to earning an IT professional certificate, you will also need to complete an approved hands-on training program. Hands-on training programs typically last from eight to sixteen weeks and are usually offered by a community college or vocational institute near your home.
What is a Certified Information Systems Consultant (CISCS)?
Another IT support specialist certification is the Certified Information Systems Consultant (CISCS) credential. This certification requires students to demonstrate knowledge of computer system design and troubleshooting for a specific business problem. Applicants must demonstrate they can analyze and troubleshoot computer systems using applications such as Microsoft Office and SQL. Although this certification requires demonstrated knowledge of computer system design and troubleshooting for a specific business problem, many employers will accept CISCS certification as proof of knowledge of computer system design and troubleshooting abilities.
The Computer Troubleshooting Technician (CT) certification is another option available to IT professionals seeking a career in IT support. For this certification, candidates must demonstrate they can troubleshoot hardware and software problems for at least one hour after being given instructions on how to do so by a professional. A few employers require CTT candidates have at least one year of experience in troubleshooting. These employers prefer CTT candidates with high school diplomas or GEDs in troubleshooting.
With the options of IT support professional certificates, as well as IT support specialist jobs opening up daily, IT professionals should be prepared to take the exam. If successful, these graduates should then go to work and show employers they can handle the responsibility of supporting the company. Graduates should also be prepared to work quickly, regardless of the type of certification they earn. With no prior experience needed, they will be surprised how quickly they adapt to the fast pace of IT support professional jobs. With time, experience, and certification to back them, IT support graduates can expect a bright future within IT support departments of corporations or government agencies.